Visitor FAQ’s

Here are answers to some of the more common questions we hear from visitors. If your question isn’t on this list, please call the main hospital switchboard at 320-564-3111. Someone will find your answer for you!

Is there a limit to the number of visitors in a room at one time?
No, not a firm limit, but please don’t overtire the patient.

How do I reach a patient by phone?
Call the main hospital number, 320-564-3111 and ask for the patient by name. Include the room number if you know it.

May I bring children to visit at the hospital?
Children may visit hospital patients if they’re accompanied by an adult at all times. For the safety and well- being of our patients, sick children should not visit the hospital.

Why did the nurse ask me to leave the room?
Sometimes, to protect privacy or to be able to listen, concentrate and assure accuracy in their reporting, staff will ask visitors to leave the room while they perform their duties.

I have a cold. Can I still visit someone in the hospital?
If your condition might be contagious, please do not visit hospital patients. If you have a cold, or have flu symptoms, please check with the nurse before visiting.

Is smoking allowed at the hospital?
No. The facilities and grounds are tobacco-free.

Can I talk to the doctor or staff member about a patient’s care?
If the patient has signed the government’s HIPAA form allowing you to discuss care and condition, then you may ask questions, offer information and follow progress. However, if you’re not on the patient’s signed list, even if you’re a close relative, privacy laws prevent staff from discussing the patient’s condition.

Where do I park at the hospital?
Patients and their visitors may park in the hospital/clinic lot. Please do not park in restricted area (marked by signs) and always lock your car when you leave it.  Here is a map to our location.

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Where are the waiting areas located?
If you’re waiting to hear about a patient who is in surgery, check in at the reception desk and have a seat in the main lobby waiting area.

Can I bring food or gifts to a patient?
Gifts and treats bring cheer. Before you give any food or drink to a hospital patient, however, be sure to check with the nurse on duty. No latex balloons are allowed in the hospital because they may cause allergic reactions. Flowers are usually fine, but please be considerate of people with allergies or sensitivity to smells.

Is it possible for me to stay the night with my child?
Yes, we have a recliner for one family member to stay with pediatric patients. We ask that only one family member stay unless the patient is in critical condition.

I’m coming from out of town. Are there motels in Granite Falls near the hospital?

Yes. You’ll also find local restaurants listed in the telephone book.

Super Motel
845 U.S. 212 West
Granite Falls, MN 56241-1257
(320) 564-4075

Hotel at Prairie’s Edge
5616 Prairies Edge Lane
Granite Falls, MN 56241-1257

How do I make a phone call from the hospital?
Each hospital room has a phone. Dial 9 to get an outside line for local calls. Long-distance calls must be charged to your home phone or a credit card. Just dial 9+0+ the long-distance number, including area code. An operator will help you.

What are the hospital’s visiting hours?
Visitors are welcome from 11:00 AM – 8:00 PM, doors are locked at 8:30 PM every day.

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